Bureau takes additional steps to foster an inclusive financial system
I am pleased to announce that the Bureau has published the “Statement Regarding the Provision of Financial Products and Services to Consumers with Limited English Proficiency.” The Statement provides principles and guidelines to inform and assist financial institutions seeking to better serve LEP consumers in non-English languages.
What you should know about tech support scams
During the pandemic, we’re doing more online. Scammers are preying on this by offering phony tech support services. Learn how to spot, avoid, and report tech support scams.
Lo que debe saber acerca de las estafas con falsa asistencia técnica
Durante la pandemia, pasamos más tiempo conectados en línea, por ello debe estar alerta con estafadores quienes ofrecen asistencia técnica fraudulenta. Tome consejos del CFPB sobre cómo descubrir, evitar y reportar una estafa.
We are accepting applications for our Advisory Committees
These advisory committees provide us with information about emerging trends and practices in the consumer financial marketplace. Apply today to become a member.
A new law provides relief for renters and extends the CDC’s Order to protect many people who can’t pay their rent from eviction through January 31, 2021.
Credit applications remain depressed for credit cards and auto loans
In this update to our May 2020 report examining the effects of the COVID-19 Pandemic on credit applications, we find that credit card inquiries were still 30 percent below their pre-pandemic levels in September, while auto loans were depressed by 20 percent.
Mortgage relief deadlines extended
Some homeowners struggling to pay their mortgage now have a little extra time to seek help.
Credit card debt fell even for consumers who were having financial difficulties before the pandemic
We use the Bureau’s Making Ends Meet survey to study whether financially vulnerable consumers have turned to credit card debt during the coronavirus pandemic. We find that credit card debt fell even for consumers who were financially vulnerable before the pandemic.
Avoid reverse mortgage shopping scams
As a result of the economic uncertainty caused by the COVID-19 pandemic, scammers may be targeting older homeowners through reverse mortgage schemes. Learn how to spot and avoid these reverse mortgage scams.
Listen to CFPB's new podcast episodes
CFPB’s Section for Students and Young Consumers released new podcast episodes. Subscribe today.
Under the Regulatory Flexibility Act, federal agencies must publish regulatory agendas twice a year. As an independent regulatory agency, we have been voluntarily participating in the Unified Agenda, which is led by the Office of Management and Budget (OMB).
CFPB Ombudsman’s Office 2020 Annual Report
The CFPB Ombudsman’s Office shares its FY2020 Annual Report.
Help your loved ones avoid scams this holiday season
Learn tips financial caregivers can use to help family and friends avoid cyber scams and protect their finances over the holidays.
En estas fiestas, ayude a sus seres queridos a evitar estafa
Sepa consejos financieros que los cuidadores pueden usar para ayudar a sus familiares y amigos a evitar las cíberestafas, y a proteger sus finanzas durante las fiestas.
Learn more about the Bureau’s Enforcement work.
El CFPB planea desarrollar directrices para la atención a consumidores LEP o con Limitado Manejo del Inglés y para ello, está recibiendo comentarios públicos formales a través de su Solicitud de Información del año 2020 sobre la Ley de Oportunidad Equitativa al Crédito y Regulación B.
Federal tools to help maximize GI Bill® education benefits
GI Bill education benefits are not unlimited, so make sure you have a plan to use them wisely. The Department of Veterans Affairs’ GI Bill Comparison Tool, the Department of Education’s College Scorecard website, and the CFPB’s Your Financial Path to Graduation Tool can help.
Bureau seeks formal comments to inform forthcoming guidance on serving LEP consumers
The Bureau plans to develop guidance on serving consumers with limited English proficiency (LEP) and welcomes formal public comments through the Bureau’s 2020 Request for Information on the Equal Credit Opportunity Act and Regulation B.
New report explores the prevalence of actual payment information in consumer credit reporting
This report explores the prevalence of actual payment information in consumer credit reporting. Quarterly Consumer credit trends reports focus on a specific consumer financial product or issue using a longitudinal, nationally representative sample of de-identified credit records maintained by a nationwide consumer reporting agency.
How to help homeowners protect their homes
Homeowners who are struggling to make mortgage payments because of a COVID-19 related hardship, or who got a mortgage forbearance that is coming to an end, should talk to their mortgage servicer or a HUD-approved housing counselor about options and next steps.
Paano tutulungan ang mga may-ari ng bahay na pangalagaan ang kanilang mga bahay
Cómo puede ayudar a los propietarios de viviendas a proteger sus hogares
